Listening to out-group members requires leaders to do everything except:
A) Trying to be open-minded
B) Paying attention to what people say
C) Accepting that intolerance may occur and not much can be done about it
D) Allowing all members to express their viewpoints
E) None of the above

Question

Quizplus · Accepted Answer

Accepting that intolerance may occur and not much can be done about it is not a productive or acceptable approach for leaders. Instead, they should actively work to promote understanding and respect among all group members.

Listening to Out-Group Members Requires Leaders to Do Everything Except