Listening requires that the leader set aside his or her own biases to allow out-group members to express themselves freely.
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Q7: By their nature, out-group members are avoiding,
Q8: According to the text, there are no
Q9: Out-group members have a positive impact on
Q13: The presence of out-groups is a relatively
Q15: Simply listening to out-group members' complaints is
Q16: One of our strongest interpersonal needs is
Q17: Empowerment requires the leader to relinquish some
Q47: Leader-member exchange theory states leaders should avoid
Q55: It is not necessary for leaders to
Q60: Out-groups form when people disagree with the
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