Methods that organizations use to interact with their customers are called:
A) point of presence
B) the CRM point
C) market entry point
D) channel point
E) touch point

Question

Quizplus · Accepted Answer

Touch points refer to the various methods or points of contact through which an organization interacts with its customers. These can range from phone calls and emails to social media, in-person interactions, and more.

Methods That Organizations Use to Interact with Their Customers Are