Managing perceptions actually consists of three steps:
A) managing risk management, understanding customer centric services, and addressing business's need for information and content management.
B) understanding IT's need for Self-Actualization Need, addressing IT's need for Esteem, and understanding IT's need for belonging.
C) understanding current perceptions, addressing perceptual problems, and monitoring perceptions on an ongoing basis.
D) understanding the need for more communication, addressing the common need for mutual understanding, and managing common interests and agreed upon expectations.

Question

Quizplus · Accepted Answer

Managing perceptions involves understanding the current perceptions of a company or brand, addressing any problems that may arise from those perceptions, and monitoring them on an ongoing basis to ensure that they remain positive. The other options do not accurately depict the steps involved in managing perceptions.

Managing Perceptions Actually Consists of Three Steps