Trust Between Business and IT Is Built Upon Agreement on Four

Trust between business and IT is built upon agreement on four elements:

A) the role of IT, that IT is doing things, that IT is doing the right things, and that IT is positioning the organization well for the future.
B) a need for more communication, a need for mutual understanding, common interests, and agreed upon expectations.
C) physiological needs, IT's need for Self-Actualization Need, IT's need for Esteem, and IT's need for belonging.
D) risk management, customer centric services, information and content management.