Because information use crosses traditional functional boundaries, organizations must take an enterprise perspective on IM for it to be effective.
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Q4: Because mostly IT groups spearhead IM efforts,
Q5: A framework for implementing KM involves several
Q6: Information delivery is the responsibility of IT,
Q7: IT is involved with almost every aspect
Q8: The operational components act as a context
Q10: The strategic components act as a context
Q11: Captured and used in the right way,
Q12: It is actually harder to set information
Q13: IM has three distinct but related drivers:
Q14: Information delivery is the most important part
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