A framework for implementing KM involves several stages that move from general principles to specific applications.
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Q1: IM requires new skills and competencies, new
Q2: IM policies provide guidance for more detailed
Q3: Organizations believe that creating useful structural capital
Q4: Because mostly IT groups spearhead IM efforts,
Q6: Information delivery is the responsibility of IT,
Q7: IT is involved with almost every aspect
Q8: The operational components act as a context
Q9: Because information use crosses traditional functional boundaries,
Q10: The strategic components act as a context
Q11: Captured and used in the right way,
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