Question 1

One characteristic of IT professionalism, as defined by the Association of Computing Machinery, is IT work is to be done with deftness, agility, and skill.

Accepted Answer

The Association of Computing Machinery (ACM) does not specifically define IT professionalism with the terms "deftness, agility, and skill." Their focus is more on ethical conduct, competence, and adherence to professional standards.

Question 2

Professionalism involves adherence to certain ethical standards of one's occupational group.

Accepted Answer

False

Question 3

Corporate values and behavior can promote or discourage professionalism because much professional behavior is "caught," not taught.

Accepted Answer

Corporate values and behavior shape the culture of a workplace, and the behavior of individuals within the workplace is often influenced by this culture. Therefore, if the corporate values and behavior prioritize professionalism, it is likely that employees will adopt and exhibit such behavior. Conversely, if unprofessional behavior is tolerated or even encouraged, it can undermine professional standards within the workplace. As such, corporate values and behavior can have a significant impact on the level of professionalism among employees.

Question 4

Good organization skills involve anticipating problems and dealing with them before they become bigger, careful planning of meetings and schedules, and a disciplined approach to work.

Accepted Answer

Good organization skills do involve anticipating problems and taking proactive steps to prevent them, planning ahead to ensure that meetings and schedules run smoothly, and committing to a systematic approach to work in order to consistently achieve goals.

Question 5

Good judgment involves being honest about the full implications of a decision.

Accepted Answer

The answer of Good judgment involves being honest about the...

Question 6

A broader and more recent definition of professionalism refers to a set of job capabilities such as ability to manage commitments, the ability to deal with cultural diversity, and the ability to cope with change.

Accepted Answer

This is a true statement about a modern definition of professionalism.

Question 7

Professionalism requires an increased dependency on and interaction with others, while teamwork is the glue that keeps teams of diverse individuals working together toward the same goal.

Accepted Answer

The answer of Professionalism requires an increased dependency on and...

Question 8

Professionalism involves several different sets of behaviors and adherence to certain ethical standards.

Accepted Answer

Professionalism includes various behaviors such as punctuality, communication, honesty, respect, and adherence to ethical standards related to confidentiality, conflict of interest, and accountability.

Question 9

Professionalism standards are used to identify specific appropriate behaviors against which individual performance can be evaluated.

Accepted Answer

Professionalism standards establish a set of expectations for appropriate behavior in a given profession, and individual performance can be evaluated against these standards.

Question 10

Professionalism refers to a broad set of job capabilities such as ability to manage commitments, the ability to deal with cultural diversity, and the ability to cope with change.

Accepted Answer

Professionalism does encompass a broad range of job capabilities, including those listed in the statement.

Question 11

One generally accepted aspect of IT professionalism is a professional should not criticize his employer or his employer's industry.

Accepted Answer

It is generally considered unprofessional for an IT professional to publicly criticize their employer or employer's industry, as it can damage their relationship with their employer and harm their professional reputation.

Question 12

Professionalism behaviors will occur if and only if employees are emotionally attached to the organization.

Accepted Answer

Emotional attachment to the organization may enhance the likelihood of professionalism behaviors, but it is not the only factor. Other factors such as training, support, and accountability also play a crucial role.

Question 13

IT managers can promote professionalism by Seek out and eliminate inconsistencies between espoused company values and actual HR and management practices.

Accepted Answer

IT managers can promote professionalism by ensuring that the company practices align with the values that they preach. This helps to create a culture of integrity and professionalism in the workplace.

Question 14

It is important that a positive environment for professionalism is created and nurtured within the organization because professionalism is not usually taught, but rather picked up through observation and interaction with others.

Accepted Answer

Professionalism is often learned through observation and interaction with others, making it important to create a positive environment for it to thrive.

Question 15

Empowerment is an unwritten set of standards that governs not only how IT staff work and how IT staff are perceived, but also how the whole of IT is perceived by the rest of the organization and others outside it.

Accepted Answer

Empowerment generally refers to the process of enabling individuals or groups to make decisions and take actions that affect their work or life. It is not limited to IT staff or governed by an unwritten set of standards, but rather is a broader concept applicable across various contexts and organizations.

Question 16

One characteristic of IT professionalism, as defined as the Association of Computing Machinery, is IT professionals will acquire and maintain professional competence and accept and provide appropriate professional review.

Accepted Answer

The statement accurately reflects one of the characteristics of IT professionalism as defined by the Association of Computing Machinery.

Question 17

IT professionalism is a growing problem for many organizations because colleges and universities do not teach professionalism.

Accepted Answer

Many colleges and universities focus on technical skills and knowledge, but do not always emphasize the importance of professionalism in the workplace. This can lead to challenges for organizations as they work to develop and maintain a professional culture among their employees.

Question 18

Professionalism refers to a person's attitude to, behavior on, and capabilities in the job.

Accepted Answer

Professionalism includes a person's attitude towards their job, their behavior on the job and their skills and capabilities in carrying out their duties.

Question 19

Companies get the behavior they actually expect, not the behavior they say they want.

Accepted Answer

This statement reflects the idea that actions speak louder than words. A company may state that they want a certain behavior or standard, but if their actions, policies, and procedures do not align with these expectations, then employees are unlikely to actually demonstrate that behavior. Therefore, companies must not only communicate their expectations but also create a culture and work environment that promotes and reinforces these expectations.

Question 20

A classic profession is characterized by a systematic body of theory; recognized professional authority; community sanctions; a regulative code of ethics; and a culture of norms, values, and symbols.

Accepted Answer

This statement accurately describes the characteristics of a classic profession.

Quiz 19: Developing It Professionalism