Which of the following guidelines should be followed when writing an effective message containing good-news?
A) The message should use the indirect approach of organizing the content.
B) The entire objective should be contained in a sentence at the beginning of the message.
C) The prefatory part of the message must be kept brief with focus on the real message.
D) The objective or main part of the message should be reserved for the ending.
E) The message should use the we-viewpoint instead of the you-viewpoint.

Question

Quizplus · Accepted Answer

A message containing good-news should use the direct approach of organizing the content. The prefatory part of the message should highlight the good news in a positive manner while keeping it brief. The objective or main part of the message should be stated clearly at the beginning or in the middle part of the message. The use of we-viewpoint or you-viewpoint does not affect the effectiveness of the message in conveying good news.

Which of the Following Guidelines Should Be Followed When Writing