Which of following is the best way to begin a message refusing a request for free use of equipment for a charity?
A) "We have received your message requesting for the use of our duplicating equipment and wish we could help."
B) "Your message has been sent to me for consideration."
C) "We deeply regret that our duplication equipment cannot be loaned at this time."
D) "Thank you for letting us know about the important work your center is doing for our city. The youth you serve are clearly benefiting from your efforts."
E) "Although we would like to grant your request, we are not able to do so at this time."

Question

Quizplus · Accepted Answer

Option D begins with a thank-you message for the requester's organization and acknowledges the important work they are doing. It is polite and shows respect for the requester's efforts before addressing the refusal.

Which of Following Is the Best Way to Begin a Message