Additional Case 4.4
Xavier has just become the head of HR at Hot Rods, Inc. He notices that the company is very homogenous, especially in light of the very diverse community in which it is located. He is surprised to find that the number of women and other minorities is quite low in all positions. As one of his first responsibilities, Xavier wants to implement a diversity program at Hot Rods.
-Refer to Additional Case 4.4.Which of the following is the most important step for Xavier as he institutes a diversity program at Hot Rods?
A) Adopting a narrow definition of diversity in order to not let the term become overly-inclusive
B) Creating a two-day training program and requiring all employees to attend
C) Involving a cross-section of employees in designing the program
D) Focusing the program solely on top management

Question

Quizplus · Accepted Answer

Involving a cross-section of employees in designing the program will ensure that the program is inclusive and comprehensive. It will also create buy-in and ownership from employees who will be most impacted by the program. Adopting a narrow definition of diversity (A) could limit the effectiveness of the program, creating exclusion rather than inclusion. Creating a two-day training program (B) without involving employees in the design process may not address the specific needs and concerns of the workforce. Focusing the program solely on top management (D) could create resentment and resistance from other employees, and limit its impact on company culture.

Additional Case 4.4 Xavier Has Just Become the Head of HR at Hot