Additional Case 2.3
Resources International, Inc. (RII) is going through a major organizational change. Executives at the firm have decided to rethink the whole organization. They believe that employees will be most strongly motivated by experiencing meaningful work, taking responsibility for outcomes, and receiving regular feedback.
The HR team will analyze jobs as part of the change process, and HR must choose the best technique for the situation. HR needs to know what the incumbents do in their jobs. HR also needs behavioral descriptions from which to build new performance appraisal systems and training programs.
Finally, RII is looking at current staffing practices and trying to decide what type of workforce is best for the future. The business is highly technical and requires highly experienced employees, but product demand is volatile. Demand can double or be cut in half from one year to the next, depending on the economy and competitors' actions. Innovation is key in RII's product development. In order to manage all the HR information generated for and during the change, RII has initiated an HRIS system.
-Refer to Additional Case 2.3.The best job analysis technique for RII would be a:
A) critical incident technique.
B) task inventory analysis.
C) functional job analysis.
D) methods analysis.

Question

Quizplus · Accepted Answer

The critical incident technique is most suitable for RII because it focuses on identifying and describing specific events (incidents) where employees have performed particularly well or poorly. Given RII's emphasis on meaningful work, responsibility for outcomes, and regular feedback, this technique allows for the collection of behavioral descriptions that can be used to build new performance appraisal systems and training programs, aligning with the company's goals.

Additional Case 2.3 Resources International, Inc. (RII) Is Going Through a Major Organizational