The first step in the use of an EAP is to problem solve with employees and help them see their need to use the EAP.

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The first step in the use of an Employee Assistance Program (EAP) is typically to ensure confidentiality and trust, not to problem solve with employees. EAPs are designed to provide support and resources for personal or work-related issues before they escalate, and the initial focus is on creating a safe and confidential environment for employees to seek help.

The First Step in the Use of an EAP Is