The first step in the use of an Employee Assistance Program (EAP)is to:
A) refer the employee to an EAP counselor.
B) put the employee on corrective action.
C) identify the troubled employee.
D) seek a solution to the problem.

Question

Quizplus · Accepted Answer

The first step in using an EAP is to identify the troubled employee. This can be done through performance issues, behavioral changes, attendance problems, or other signs that suggest an employee may be struggling. Once the employee is identified, they can be referred to an EAP counselor or offered other forms of assistance. Incorrect answer choices include putting the employee on corrective action or seeking a solution to the problem without first identifying the employee in need of assistance.

The First Step in the Use of an Employee Assistance