________ communication allows managers to influence employees and to implement decisions they have made.
A) Downward
B) Lateral
C) Two-way
D) Upward

Question

Quizplus · Accepted Answer

Downward communication is the flow of information from higher levels of the organizational hierarchy to lower levels. It is used to convey directions, instructions, policies, and other information down to employees. This type of communication allows managers to influence employees and implement decisions they have made. Lateral communication occurs between individuals or departments at the same level of the organizational hierarchy, while two-way communication involves an exchange of information between two parties, such as in a conversation. Upward communication is the flow of information from lower levels of the hierarchy to higher levels, allowing employees to provide feedback, opinions, and suggestions to management.

________ Communication Allows Managers to Influence Employees and to Implement