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Which of the Following Statements Is True of Quality

Question 85

Multiple Choice

Which of the following statements is true of quality?


A) It can be measured in terms of product performance, customer service, and reliability.
B) It cannot be improved continuously.
C) It refers to keeping costs low enough so the company can realize profits and price its products at levels that are attractive to consumers.
D) It refers to goodwill stemming from one's social relationships.
E) It is described as rapid execution, response, and delivery of results.

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