Question 1

Identify one of the following as a characteristic feature of matrix organizations.

Accepted Answer

One of the characteristic features of matrix organizations is the elaboration of dual career ladders. This means that there are two possible advancement paths for employees, one based on their functional expertise and the other based on their managerial skills. This allows for a more flexible and adaptable organizational structure, but can also lead to potential conflict and competition between employees on different career tracks.

Question 2

If a manager delegates responsibility to a subordinate, he or she is

Accepted Answer

When a manager delegates responsibility to a subordinate, he or she remains responsible for the actions of his or her subordinate. Delegation does not mean that the manager is relieved of accountability; instead, it means that the manager is entrusting his or her subordinate with the authority to complete a task or achieve a goal. Ultimately, however, the manager is still responsible for ensuring that the task or goal is accomplished successfully, and for addressing any issues or problems that arise during the process.

Question 3

A _____ is composed of temporary arrangements among members that can be assembled and reassembled to meet a changing competitive environment.

Accepted Answer

A modular network is composed of temporary arrangements among members that can be assembled and reassembled to meet a changing competitive environment. The other options (mechanistic organization, divisional organization, functional organization, hierarchical network) do not necessarily have this agility and adaptability.

Question 4

________ organization has departmentalization that groups units around products, customers, or geographic regions.

Accepted Answer

Divisional organization groups units around products, customers, or geographic regions.

Question 5

In _____ organizations, most decisions are made at lower levels.

Accepted Answer

Decentralized organizations delegate decision-making to lower levels of the hierarchy, which leads to faster decision-making, increased employee empowerment, and better response to local issues. In centralized organizations, decisions are made by a small group of top-level executives, which can result in delays and hinder innovation. Organic and informal organizations are types of organizational structures that are not defined by levels or hierarchy, so they are not necessarily centralized or decentralized. Hierarchical organizations typically have a centralized decision-making structure.

Question 6

Which of the following is a disadvantage of a matrix organization?

Accepted Answer

In a matrix organization, managers who share subordinates may jockey for power, which can lead to conflicts, confusion, and inefficiencies. This can also cause a lack of unity and direction within the organization, ultimately affecting the overall performance and success of the company.

Question 7

The _____ step in effective delegation of work responsibilities is selecting the person to whom one will delegate the work.

Accepted Answer

The second step in effective delegation is selecting the right person to delegate the work to, after identifying the task to be delegated.

Question 8

Which of the following statements about matrix organization is true?

Accepted Answer

Matrix organization is composed of dual reporting relationships in which employees report to two superiors. This creates a complex network of communication channels and can provide flexibility and specialized expertise in the organization. The other options are incorrect because A, D, and E are not true characteristics of matrix organization, and B describes a different type of organizational structure, which is a network.

Question 9

True Ketchup Inc. manufactures and distributes sauces, pickles, and spices. The company has separate divisions responsible for developing and marketing each item. Thus, the company has adopted a _____ approach to departmentalization.

Accepted Answer

The company has separate divisions responsible for developing and marketing each item, indicating that the company has adopted a product approach to departmentalization.

Question 10

Unicorn Sports Inc. manufactures and distributes athletic wear, sporting equipment, and protective sports gear worldwide. They are departmentalized based on products sold to professional athletes, products sold to people who pursue sports only for leisure, and products sold to sports teams. Which approach to departmentalization does the company follow?

Accepted Answer

The departmentalization approach that Unicorn Sports Inc. follows is customer-based as they have departmentalized based on the customers they cater to - professional athletes, people who pursue sports only for leisure, and sports teams.

Question 11

Which of the following approaches to departmentalization requires proper management of all the issues surrounding decentralization and delegation for it to be effective?

Accepted Answer

The answer of Which of the following approaches to departmentalization...

Question 12

In the context of horizontal structure of a firm, _____ are those that have responsibility for the principal activities of the firm.

Accepted Answer

Line departments are the ones that are responsible for the principal activities of the firm, such as production, marketing, and sales. Staff departments, public relation divisions, geographic divisions, and human resource divisions, on the other hand, provide support and assistance to the line departments.

Question 13

The _____, led by the chairperson, makes major decisions affecting the organization, subject to corporate charter and bylaw provisions.

Accepted Answer

The board of directors is responsible for making major decisions affecting the organization, subject to corporate charter and bylaw provisions. The other options, including stockholders, employees, tax payers, and middle managers, do not have the same level of decision-making authority as the board of directors.

Question 14

In a horizontal structure, _____ deal directly with the organization's primary goods or services; they make things, sell things, or provide customer service.

Accepted Answer

Line departments deal directly with the organization's primary goods or services, such as production, sales or customer service. Public relation divisions, accounting divisions, and staff departments provide support and services to the line departments. Organic structures refer to a type of organizational structure that is flexible and adaptable, while horizontal structure refers to a flattened hierarchy where there are fewer levels of management and more emphasis on collaboration and teamwork.

Question 15

Which of the following is an advantage of functional departmentalization?

Accepted Answer

Functional departmentalization allows for specialization and expertise in specific areas, which can lead to economies of scale as employees become more efficient and skilled in their particular functions.

Question 16

In a _____ organization, jobs and departments) are specialized and grouped as production, marketing, human resources, research and development, finance, accounting, and so forth based on the skills they require.

Accepted Answer

The description given matches a functional organization structure where jobs and departments are specialized based on the skills they require. Other choices such as divisional, network, matrix, and projectized do not match the given description.

Question 17

All the _____ of a firm are directly involved in managing its operations.

Accepted Answer

First-line managers are responsible for managing the day-to-day operations of a firm, including supervising employees, implementing policies and procedures, and ensuring production or service goals are met. Therefore, all the first-line managers of a firm are directly involved in managing its operations. Stockholders, the board of directors, top-level managers, and taxpayers may have indirect or limited involvement in the management of a firm's operations.

Question 18

The _____ structure is most appropriate for businesses operating in complex and changing environments.

Accepted Answer

The answer of The _____ structure is most appropriate for...

Question 19

Subdividing an organization into smaller units in a horizontal structure is

Accepted Answer

Departmentalization refers to dividing an organization into smaller units or departments, typically based on function or product. This is a common way to create a horizontal structure within an organization. Positioning refers to the strategic placement of a product or brand in the market. Decentralization refers to distributing decision-making power throughout an organization. Delegating refers to assigning tasks or responsibilities to others. Standardization refers to creating consistent practices or procedures within an organization.

Question 20

When delegating work responsibilities to a subordinate, a manager should delegate any

Accepted Answer

The answer of When delegating work responsibilities to a subordinate,...

Quiz 7: Organizing for Success