Question 1

_____ means an organization embraces two or more structural grouping alternatives simultaneously.
A)Functional grouping
B)Divisional grouping
C)Multifocused grouping
D)Horizontal grouping

Accepted Answer

Multifocused grouping means an organization embraces two or more structural grouping alternatives simultaneously.These structural forms are often called matrix or hybrid.

Question 2

_____ means employees are organized around core work processes,the end-to-end work,information,and material flows that provide value directly to customers.
A)Functional grouping
B)Divisional grouping
C)Multifocused grouping
D)Horizontal grouping

Accepted Answer

Horizontal grouping means employees are organized around core work processes,the end-to-end work,information,and material flows that provide value directly to customers.All the people who work on a core process are brought together in a group rather than being separated into functional departments.

Question 3

Which of the following is not a key component in the definition of organization structure?
A)Organization structure includes the design systems to ensure effective communication, coordination, and integration of effort across departments.
B)Organization structure identifies the tasks, functions, and processes for each department and position within the organization.
C)Organization structure identifies the grouping together of individuals into departments and of departments into the total organization.
D)Organization structure designates formal reporting relationships, including the number of levels in the hierarchy and the span of control of managers and supervisors.

Accepted Answer

The following three key components define organization structure:1.Organization structure designates formal reporting relationships,including the number of levels in the hierarchy and the span of control of managers and supervisors.2.Organization structure identifies the grouping together of individuals into departments and of departments into the total organization.3.Organization structure includes the design of systems to ensure effective communication,coordination,and integration of efforts across departments.

Question 4

Which of the following is true of relational coordination?
A)Relational coordination is the lowest level of horizontal coordination.
B)Relational coordination is the first device in the variety of structural devices to achieve vertical linkage.
C)Relational coordination provides a standard information source enabling employees to be coordinated without actually communicating about every task.
D)Relational coordination is not a device or mechanism like other elements, but rather is part of the very fabric and culture of the organization.

Accepted Answer

The highest level of horizontal coordination is relational coordination.Relational coordination is not a device or mechanism like other elements,but rather is part of the very fabric and culture of the organization.

Question 5

With _____,decision authority is pushed downward to lower organization levels.
A)centralization
B)decentralization
C)full-time integration
D)task forces

Accepted Answer

Centralization and decentralization pertain to the hierarchical level at which decisions are made.With decentralization,decision authority is pushed downward to lower organization levels.

Question 6

A full-time integrator:
A)improves vertical linkages in an organization.
B)has a title such as brand manage or product manager.
C)reports to one of the functional departments being coordinated.
D)has the responsibility of coordinating only one department.

Accepted Answer

A stronger horizontal linkage device is to create a full-time position or department solely for the purpose of coordination.A full-time integrator frequently has a title,such as product manager,project manager,program manager,or brand manager.

Question 7

Organization structure identifies the grouping together of individuals into departments and of departments into the total organization.?3.Organization structure includes the design of systems to ensure effective communication,coordination,and integration of efforts across departments.??2.Which of the following is true of effective information sharing in an organization?
A)Information should be shared vertically, but not horizontally.
B)Vertical linkages are designed primarily for coordination and collaboration.
C)The structure should fit the information requirements of the organization.
D)It is not possible to give people a lot of information.

Accepted Answer

If the structure does not fit the information requirements of the organization,people either will have too little information or will spend time processing information that is not vital to their tasks,thus reducing effectiveness.

Question 8

Which of the following is true of full-time integrators?
A)They have a lot of authority but little responsibility.
B)They communicate with and are responsible for one department.
C)They need excellent people skills.
D)They are usually a part of the team being coordinated.

Accepted Answer

Integrators need excellent people skills.Integrators in most companies have a lot of responsibility but little authority.

Question 9

The highest level of horizontal coordination is:
A)relational coordination.
B)departmental grouping.
C)hierarchical referral.
D)functional grouping.

Accepted Answer

The highest level of horizontal coordination is relational coordination.Relational coordination refers to "frequent,timely,problem-solving communication carried out through relationships of shared goals,shared knowledge,and mutual respect."

Question 10

Brian is the brand manager for Bake 'n Bite Pastries.His job requires him to coordinate several aspects of the brand,right from the design to the distribution of the product.Although he does not report to any of the teams being coordinated,he still plays an active role in managing the product.In the context of horizontal linkages,Brian is _____.
A)a liaison
B)a full-time integrator
C)the head of a task force
D)a team leader

Accepted Answer

Brian is a full-time integrator.A full-time integrator frequently has a title,such as product manager,project manager,program manager,or brand manager.Unlike a liaison person,the integrator does not report to one of the functional departments being coordinated.He or she is located outside the departments and has the responsibility for coordinating several departments.

Question 11

Which of the following is true of teams?
A)Teams tend to be the weakest horizontal linkage mechanism.
B)Teams are the first device in a variety of structural devices to achieve vertical linkage.
C)Teams provide a standard information source enabling employees to be coordinated without actually communicating about every task.
D)Teams are often used in conjunction with a fulltime integrator.

Accepted Answer

Teams are permanent task forces and are often used in conjunction with a fulltime integrator.

Question 12

A liaison role exists when:
A)there is direct contact between managers affected by a problem.
B)there is an exchange of paperwork during a hiring process.
C)a temporary committee composed of representatives from each department affected by a problem is formed.
D)a person located in one department has the responsibility for communicating and achieving coordination with another department.

Accepted Answer

One way to promote direct contact is to create a special liaison role.A liaison person is located in one department but has the responsibility for communicating and achieving coordination and collaboration with another department.

Question 13

The overall design of organization structure indicates all of the following except:
A)work activities.
B)reporting relationships.
C)departmental groupings.
D)information systems.

Accepted Answer

The overall design of organization structure indicates three things:required work activities,reporting relationships,and departmental groupings.

Question 14

Which of the following strategies includes periodic reports,written information,and computer-based communications?
A)Rules and plans
B)Task forces
C)Vertical information systems
D)Hierarchical referral

Accepted Answer

A vertical information system is a strategy for increasing vertical information capacity.Vertical information systems include the periodic reports,written information,and computer-based communications distributed to managers.

Question 15

_____ refers to frequent,timely,problem-solving communication carried out through relationships of shared goals,shared knowledge,and mutual respect.
A)Relational coordination
B)Departmental grouping
C)Hierarchical referral
D)Functional grouping

Accepted Answer

The highest level of horizontal coordination is relational coordination.Relational coordination refers to "frequent,timely,problem-solving communication carried out through relationships of shared goals,shared knowledge,and mutual respect."

Question 16

_____ are used to coordinate activities between the top and bottom of an organization and are designed primarily for control of the organization.
A)Vertical linkages
B)Functional groups
C)Horizontal linkages
D)Divisional groups

Accepted Answer

Vertical linkages are used to coordinate activities between the top and bottom of an organization and are designed primarily for control of the organization.Organizations may use any of a variety of structural devices to achieve vertical linkage,including hierarchical referral,rules and plans,and formal management information systems.

Question 17

A(n)_____ is a group that is made up of organizationally or geographically dispersed members who are linked primarily through advanced information and communications technologies.
A)vertical linkage
B)functional department
C)organizational committee
D)virtual team

Accepted Answer

Many of today's companies use virtual cross-functional teams.A virtual team is one that is made up of organizationally or geographically dispersed members who are linked primarily through advanced information and communications technologies.

Question 18

_____ means people are organized according to what the organization produces.
A)Functional grouping
B)Divisional grouping
C)Multifocused grouping
D)Horizontal grouping

Accepted Answer

Divisional grouping means people are organized according to what the organization produces.For example,all the people required to produce toothpaste-including personnel in marketing,manufacturing,and sales-are grouped together under one executive.

Question 19

_____ means that decision authority is located near the top of the organization.
A)Centralization
B)Decentralization
C)Joint collaboration
D)Horizontal linkage

Accepted Answer

Centralization and decentralization pertain to the hierarchical level at which decisions are made.Centralization means that decision authority is located near the top of the organization.

Question 20

_____ places together employees who perform similar functions or work processes or who bring similar knowledge and skills to bear.
A)Functional grouping
B)Divisional grouping
C)Multifocused grouping
D)Horizontal grouping

Accepted Answer

Functional grouping places together employees who perform similar functions or work processes or who bring similar knowledge and skills to bear.For example,all marketing people work together under the same supervisor,as do all manufacturing employees,all human resources people,and all engineers.

Quiz 3: Fundamentals of Organization Structure

_____ means an organization embraces two or more structural grouping alternatives simultaneously.

_____ means employees are organized around core work processes,the end-to-end work,information,and material flows that provide value directly to customers.

Which of the following is not a key component in the definition of organization structure?

Which of the following is true of relational coordination?

With _____,decision authority is pushed downward to lower organization levels.

A full-time integrator:

Which of the following is true of full-time integrators?

The highest level of horizontal coordination is:

Which of the following is true of teams?

A liaison role exists when:

The overall design of organization structure indicates all of the following except:

Which of the following strategies includes periodic reports,written information,and computer-based communications?

_____ refers to frequent,timely,problem-solving communication carried out through relationships of shared goals,shared knowledge,and mutual respect.

_____ are used to coordinate activities between the top and bottom of an organization and are designed primarily for control of the organization.

A(n) _____ is a group that is made up of organizationally or geographically dispersed members who are linked primarily through advanced information and communications technologies.

_____ means people are organized according to what the organization produces.

_____ means that decision authority is located near the top of the organization.

_____ places together employees who perform similar functions or work processes or who bring similar knowledge and skills to bear.