When a company's scorecard is not balanced, it usually tends to overemphasize the area that ________.
A) involves customers
B) has to do with productivity
C) best matches its organizational style and philosophy
D) contrasts most with its organizational style and philosophy

Question

Quizplus · Accepted Answer

C) Companies strive for a balanced approach but in reality shade toward the area that best matches their style, making that choice the correct response. For example, a bottom-line oriented company's scorecard will favor the financial area, while an innovative company's scorecard might lean toward the people/innovation/growth area.

When a Company's Scorecard Is Not Balanced, It Usually Tends