When might a manager be justified in revising a standard rather than taking corrective action to remedy a significant performance deviation?
A)when performance exceeds the standard
B)when performance falls slightly short of the standard
C)when performance falls far short of the standard
D)when the standard is unrealistic

Question

Quizplus · Accepted Answer

If the standard is unrealistic or unattainable, it may be more appropriate to revise the standard rather than trying to correct the deviation. This way, the revised standard will reflect a more achievable target, and employees will be motivated to strive for it. In other cases, if the performance exceeds the standard, there may not be a need for corrective action, but rather a need to recognize and reward the employees for their exceptional performance.

When Might a Manager Be Justified in Revising a Standard