Question 1

Onboarding is the process of helping new hires adjust to social and performance aspects of their new jobs.

Accepted Answer

Onboarding is indeed the process of helping new hires adjust to social and performance aspects of their new jobs.

Question 2

Since Khloe has been transferred to the office in India,she can now claim dual citizenship and vote in any elections.

Accepted Answer

The fact that Khloe has transferred to the office in India does not automatically grant her dual citizenship. Citizenship laws vary by country, and in most cases, a person must take specific steps and meet certain criteria to obtain dual citizenship. Therefore, she may not be able to vote in all elections in India unless she obtains Indian citizenship or meets the other requirements for voting as a foreign national.

Question 3

________ analysis involves identifying who needs training and determining employees' readiness for training.
A)Person
B)Cost
C)Task
D)Information
E)Strategic

Accepted Answer

Person analysis is the process of determining who needs training and if the employees are ready for it. It involves identifying individual employee skills, knowledge, and performance gaps and determining if they can be addressed through training. Cost analysis involves determining the costs associated with training, task analysis involves identifying tasks that require training, information analysis involves determining the types of training needed to improve knowledge and skills, and strategic analysis involves aligning training with the organization's strategic goals.

Question 4

Layton documents everything.He has checklists to keep his work in order.He has developed well thought-out flowcharts and process documents so that if and when he moves on to another job,anyone can be trained to do his job.Layton has strong
A)experiential knowledge.
B)tacit knowledge.
C)informal training tools.
D)explicit knowledge.
E)on-the-job learning.

Accepted Answer

Layton's use of checklists, flowcharts, and process documents indicates that he has explicit knowledge, which is knowledge that is easily codified and transferable to others.

Question 5

Tacit knowledge is different from explicit knowledge in that
A)explicit knowledge is based on personal experience.
B)tacit knowledge is easy to codify.
C)tacit knowledge can be well documented.
D)explicit knowledge can be easily articulated.
E)tacit knowledge can be easily transferred to others.

Accepted Answer

Explicit knowledge can be easily articulated and transferred in a formal manner, such as through writing or verbal communication. Tacit knowledge, on the other hand, is knowledge that is difficult to express in words or transfer to others, as it is based on personal experience, intuition, and skills that have been developed over time. Therefore, tacit knowledge cannot be well documented or codified.

Question 6

Inpatriation prepares expatriates for return to the parent company and country from the foreign assignment.

Accepted Answer

Inpatriation involves bringing employees from foreign subsidiaries to the parent company's country, not preparing expatriates for return from a foreign assignment.

Question 7

Which of the following is true of knowledge management?
A)It primarily focuses on enhancing a company's reputation.
B)It relies on informal settings for knowledge transfer.
C)It contributes to informal learning.
D)It tends to avoid using culture as a tool for sharing knowledge.
E)It never consists of or utilizes communities of practice.

Accepted Answer

Knowledge management not only facilitates formal learning but also contributes to informal learning opportunities.

Question 8

Which of the following stages in the training design process involves self-management strategies and peer and manager support?
A)Employees' readiness assessment
B)Learning environment development
C)Transfer of training
D)Evaluation of training programs
E)Needs assessment

Accepted Answer

The Transfer of training stage involves providing employees with self-management strategies and peer and manager support to reinforce the new skills and knowledge acquired during training and ensure that they are effectively applied on the job. Option A (Employees' readiness assessment) involves assessing employees' readiness and motivation for training, Option B (Learning environment development) involves creating a conducive learning environment, Option D (Evaluation of training programs) involves evaluating the effectiveness of the training program, and Option E (Needs assessment) involves identifying the training needs of employees.

Question 9

You have planned out the entire orientation week for the new employees.You decide to start the process with the clarification step so that the new employees understand all the company policies and rules.

Accepted Answer

The orientation process typically begins with a welcome and introduction to the company, followed by an overview of the company's mission, values, and culture before delving into specific policies and rules.

Question 10

Which of the following is the first stage in the training design process?
A)Ensuring employees' readiness for training
B)Conducting a needs assessment
C)Selecting training methods
D)Creating a learning environment
E)Evaluating training programs

Accepted Answer

The first stage in the training design process is conducting a needs assessment to identify the training needs and goals. This helps to ensure that the training is targeted towards areas that require improvement and is aligned with the organization's objectives. Therefore, option B is the correct answer.

Question 11

There is no evidence to support the direct relationship between diversity and business.

Accepted Answer

There is ample evidence to support the direct relationship between diversity and business success.

Question 12

________ involves development programs,courses,and events that are developed and organized by the company.
A)Tacit knowledge
B)Formal training
C)Transfer of training
D)Implicit learning
E)On-the-job knowledge

Accepted Answer

Formal training refers to development programs, courses, and events that are organized and developed by the company. Tacit knowledge refers to the knowledge that is difficult to codify or express, and is usually acquired through experience. Transfer of training refers to the extent to which skills or knowledge acquired through training can be applied to the job. Implicit learning refers to the learning that occurs without any conscious effort or explicit instruction. On-the-job knowledge refers to the knowledge that is acquired through the experience of performing job duties.

Question 13

________ is the process of identifying the knowledge,skills,jobs,and behaviors that need to be emphasized in training.
A)Person analysis
B)Cost analysis
C)Task analysis
D)Information analysis
E)Strategic analysis

Accepted Answer

Task analysis is the process of breaking down a job or task into its component parts, identifying the knowledge, skills, and behaviors required to perform the task successfully. This information is used to design and develop training programs that focus on the specific skills and knowledge needed to perform the task. Person analysis (A) is the process of determining whether employees have the necessary skills and knowledge to perform their jobs effectively. Cost analysis (B) involves identifying the costs associated with training and comparing them to the benefits of training. Information analysis (D) involves gathering data and analyzing it to identify trends, problems, and opportunities in the organization. Strategic analysis (E) involves identifying the goals and objectives of the organization and developing strategies to achieve them. None of these options are specifically related to identifying the knowledge, skills, jobs, and behaviors that need to be emphasized in training.

Question 14

________ analysis involves determining the business appropriateness of training,given the company's business strategy.
A)Person
B)Organizational
C)Task
D)Information
E)Market

Accepted Answer

Organizational analysis involves evaluating the overall business goals and strategies of the company to determine if training would support and align with these objectives. It considers the business context and the potential impact of training on the organization as a whole. Person analysis focuses on individual employee performance and development needs, task analysis looks at specific job duties and requirements, information analysis assesses the content and delivery methods of training, and market analysis evaluates external factors such as competition and market trends.

Question 15

Collin was hired to work on data analytics,but once he started,the job quickly changed to project management.His supervisor noticed that his performance was declining.Which analysis should his supervisor complete?
A)Person
B)Cost
C)Task
D)Information
E)Strategic

Accepted Answer

A person analysis should be completed to determine if the change in job responsibilities is causing Collin's decline in performance. This analysis would focus on the individual's skills, knowledge, and experience to determine if they are a good fit for the new role or if additional training or support is needed. The other options (cost, task, information, and strategic analyses) would not necessarily address Collin's individual performance concerns in relation to the shift in job duties.

Question 16

Which of the following is true of informal learning?
A)It is initiated by the management of an organization.
B)It involves training and development programs.
C)It occurs in a planned setting for facilitating knowledge.
D)It occurs as a result of gathering explicit knowledge.
E)It is motivated by a personal intent to develop.

Accepted Answer

Informal learning is self-motivated and often occurs outside of a structured setting. It is driven by a personal intent to learn and develop. Options A, B, C, and D are not true of informal learning, as it is not initiated by management, does not involve structured training programs or a planned setting, and is not based on gathering explicit knowledge.

Question 17

Imani knows that her team needs to complete training.She has identified the amount of time and the software needed by doing a(n)________ analysis.
A)person
B)team
C)task
D)output
E)market

Accepted Answer

The word "task" indicates that Imani is analyzing what needs to be done, rather than analyzing individuals (person), the group (team), the final product (output), or the target audience (market).

Question 18

Which type of analysis is usually conducted first when performing a needs assessment in a training process?
A)Task analysis
B)Organizational analysis
C)Person analysis
D)High-leverage analysis
E)Market analysis

Accepted Answer

Organizational analysis is usually conducted first in a needs assessment in a training process. This involves identifying the goals and objectives of the organization, analyzing the current situation, and identifying any factors that may impact training. This analysis provides the foundation for the subsequent task and person analyses.

Question 19

Sam was just promoted to be the administrative assistant to the chief executive officer.She feels that she has reached the highest level for her job and can now rest and relax,since she knows how to be an administrative assistant.What is she forgetting about the continuous learning system?
A)It is an informal learning approach initiated by employees.
B)It is an organizational effort that relies solely on formal training.
C)It is a system that expects employees to understand the entire work process.
D)It is a system that requires employees to have only task-specific knowledge.
E)It expects employees to acquire knowledge on their own and not share with others.

Accepted Answer

The continuous learning system expects employees to understand the entire work process and encourages them to continuously learn and improve their skills and knowledge. Sam's belief that she can now rest and relax shows a lack of understanding of this system. This system is not solely focused on formal training but also includes informal learning approaches initiated by employees. It is important for employees to continuously learn and develop in order to stay competitive and effective in their role.

Question 20

A firm focuses on organizational and person analysis during the ________ stage in the training design process.
A)needs assessment
B)employees' readiness assessment
C)learning environment development
D)transfer of training
E)training methods selection

Accepted Answer

During the needs assessment stage of the training design process, a firm focuses on identifying the gap between the current state and desired state of knowledge, skills, and abilities of the employees, which requires analyzing the organization and its employees. Therefore, option A is the correct answer.

Quiz 7: Training

Onboarding is the process of helping new hires adjust to social and performance aspects of their new jobs.

Since Khloe has been transferred to the office in India,she can now claim dual citizenship and vote in any elections.

________ analysis involves identifying who needs training and determining employees' readiness for training.

Layton documents everything.He has checklists to keep his work in order.He has developed well thought-out flowcharts and process documents so that if and when he moves on to another job,anyone can be trained to do his job.Layton has strong

Tacit knowledge is different from explicit knowledge in that

Inpatriation prepares expatriates for return to the parent company and country from the foreign assignment.

Which of the following is true of knowledge management?

Which of the following stages in the training design process involves self-management strategies and peer and manager support?

You have planned out the entire orientation week for the new employees.You decide to start the process with the clarification step so that the new employees understand all the company policies and rules.

Which of the following is the first stage in the training design process?

There is no evidence to support the direct relationship between diversity and business.

________ involves development programs,courses,and events that are developed and organized by the company.

________ is the process of identifying the knowledge,skills,jobs,and behaviors that need to be emphasized in training.

________ analysis involves determining the business appropriateness of training,given the company's business strategy.

Collin was hired to work on data analytics,but once he started,the job quickly changed to project management.His supervisor noticed that his performance was declining.Which analysis should his supervisor complete?

Which of the following is true of informal learning?

Imani knows that her team needs to complete training.She has identified the amount of time and the software needed by doing a(n) ________ analysis.

Which type of analysis is usually conducted first when performing a needs assessment in a training process?

Sam was just promoted to be the administrative assistant to the chief executive officer.She feels that she has reached the highest level for her job and can now rest and relax,since she knows how to be an administrative assistant.What is she forgetting about the continuous learning system?

A firm focuses on organizational and person analysis during the ________ stage in the training design process.