Question 1

Worker representation on advisory boards is mandated by law in the United States,but not in Europe.

Accepted Answer

Worker representation on advisory boards is not mandated by law in Europe, but some countries have voluntary systems for worker participation in corporate decision making.

Question 2

Much of the public-sector union growth has occurred in the service industry and among white-collar employees.

Accepted Answer

The statement is true. According to data from the Bureau of Labor Statistics, the majority of public-sector union growth in recent years has occurred among service industry workers and white-collar employees.

Question 3

According to John Dunlop,which of the following is required for an industrial relations system to be successful?
A)The system must always translate acceptance into convergence of interests.
B)The system should completely eliminate conflict.
C)The system should be independent of the environmental context.
D)The system should consist of participants that have a common ideology.
E)The system should exclude mechanisms such as collective bargaining.

Accepted Answer

John Dunlop's industrial relations system theory emphasizes the importance of a common ideology among participants to ensure the system's stability and effectiveness.

Question 4

When Pop Soda Distribution began discussion with the union,it was determined that it would be better to use ________ than have a strike.
A)benchmarking
B)delayering
C)attitudinal structuring
D)collective bargaining
E)exempting

Accepted Answer

Collective bargaining involves negotiations between the employer and the union in order to come to an agreement on various workplace issues, including wages, benefits, and working conditions. It is often used as a way to avoid a strike and find a mutually beneficial solution. Therefore, this is the best choice in this scenario.

Question 5

Which of the following is a reason for an industrial relations system to adopt collective bargaining?
A)Government involvement speeds up conflict resolution.
B)Conflict resolution by the courts involves firsthand knowledge of the circumstances.
C)Unilateral control by management often sacrifices workers' rights.
D)The existing union considers a strike to be more effective than a discussion.
E)The existing unions are not institutionalized.

Accepted Answer

Collective bargaining allows for workers to have a voice in negotiations with management and ensure that their rights are not sacrificed for the benefit of the company. Without this collective bargaining process, management would have unilateral control over decisions that impact workers.

Question 6

In a collective bargaining contract,factors related to hiring and transfer arrangements are typically covered under the ________ provision.
A)wage determination
B)job or income security
C)special groups
D)plant operations
E)employee benefit plans

Accepted Answer

Hiring and transfer arrangements are related to job security and are typically included in the job or income security provisions of a collective bargaining contract.

Question 7

Most national unions are composed of multiple local units and are affiliated with the
A)American Federation of Labor and Congress of Industrial Organizations (AFL-CIO).
B)National Union of Government Employees.
C)Public Works and Public Service Workers Trade Union.
D)American Federation of Government Employees.
E)Service Employees International Union.

Accepted Answer

The American Federation of Labor and Congress of Industrial Organizations (AFL-CIO) is the largest national federation of unions in the United States and comprises dozens of national and international unions that are in turn composed of multiple local units.

Question 8

Because the United States does not have a strong history of deep,class-based divisions in society,the unionization rate and coverage are low when compared to those in Europe.

Accepted Answer

This statement is true. The United States is known for having a more individualistic culture and less emphasis on class identity, which has contributed to a lower unionization rate and coverage compared to some European countries with stronger class-based divisions.

Question 9

In a collective bargaining contract,factors related to profit sharing and stock purchase are typically covered under the ________ provision.
A)wage determination
B)job or income security
C)special groups
D)plant operations
E)employee benefit plans

Accepted Answer

Profit sharing and stock purchase programs are typically considered employee benefit plans and are therefore covered under the employee benefit provision in a collective bargaining agreement. This provision outlines the details of any benefits, such as retirement plans, health insurance, or other programs that may be offered to employees as part of their compensation package.

Question 10

Which of the following is true of local unions?
A)The local of an industrial-based union typically covers a city or a region.
B)In a craft-oriented union,the local corresponds to a single large facility or to a number of small facilities.
C)Administration of the contract is beyond the powers of a local union.
D)The bulk of day-to-day interaction between labor and management takes place at the local union level.
E)Negotiations involved in collective bargaining are not handled at the local union level.

Accepted Answer

The bulk of day-to-day interaction between labor and management takes place at the local union level. Local unions typically handle grievances, mediate between workers and management, and administer contracts.

Question 11

Amy is a shop steward for her union.She is responsible for ensuring the terms of the collective bargaining contract are enforced and
A)being the lead in renegotiations.
B)being a neutral party who assists in negotiations.
C)representing employees in contract grievances.
D)being the business representative.
E)representing the management during conflict resolution.

Accepted Answer

As a shop steward for her union, Amy's primary responsibility is to represent employees in contract grievances. This includes fighting for their rights and ensuring that the terms of the collective bargaining contract are being followed by the employer. While she may assist in negotiations and be involved in conflict resolution, her main role is to advocate for the employees in the union.

Question 12

The duty of fair representation mandated by the National Labor Relations Act (NLRA)requires that all bargaining unit members,whether union members or not,have equal access to and representation by the union in the grievance procedure.

Accepted Answer

The duty of fair representation requires that unions represent all members in their bargaining unit fairly and without discrimination, regardless of whether they are union members or not. This includes providing equal access to representation in the grievance procedure. The NLRA provides the legal basis for this duty and requires unions to fulfill it.

Question 13

Which of the following is likely to be a part of an industrial union?
A)A carpenter
B)An electrical worker
C)A painter
D)A shoemaker
E)A steelworker

Accepted Answer

Industrial unions typically represent workers in a specific industry, such as steelworkers. Carpenters, painters, and shoemakers may be members of craft unions, which represent workers with a specific skill set regardless of industry. Electrical workers may be members of either craft or industrial unions, depending on their specific industry.

Question 14

In a collective bargaining contract,factors related to shift operations and hazardous work are typically covered under the ________ provision.
A)wage determination
B)job or income security
C)special groups
D)plant operations
E)paid and unpaid leave

Accepted Answer

Plant operations provisions in collective bargaining contracts often address factors related to shift operations and hazardous work, focusing on the operational aspects and safety conditions of the workplace.

Question 15

Which of the following is a characteristic of an industrial union?
A)All the members represent a particular occupation in an industry.
B)It restricts the number of its members in order to maintain high wages.
C)Membership is a result of working for a particular employer in the industry.
D)The members change employers more frequently than do members of craft unions.
E)All the members share a specialized skill common across an industry.

Accepted Answer

An industrial union is a type of labor union that represents all workers in a particular industry, regardless of their occupation or skill level. Membership is typically a result of working for a particular employer in the industry, rather than being based on a particular occupation or skill. This distinguishes it from craft unions, which typically represent workers with specialized skills in a particular trade or occupation. Industrial unions also tend to be more inclusive, accepting a wider range of workers, and they are often associated with more frequent job changes among their members.

Question 16

Which of the following is likely to be part of a craft union?
A)A manager
B)A salesperson
C)An autoworker
D)An electrical worker
E)A flight attendant

Accepted Answer

A craft union typically represents workers who have a specific skill or trade, such as electrical workers.

Question 17

According to the model developed by Katz and Kochan,at which level does the management make basic choices such as whether to work with its unions or to devote its efforts to developing nonunion operations?
A)Strategic level
B)Corporate level
C)Functional level
D)Production level
E)Business unit level

Accepted Answer

Basic choices such as whether to work with unions or develop nonunion operations are strategic decisions that affect the overall direction of the organization. These decisions are made at the strategic level, which is responsible for setting the company's goals and making decisions about resource allocation, including whether or not to work with unions.

Question 18

The union pay advantage causes employers to use less labor and more capital per worker than they would otherwise,which reduces efficiency across society.

Accepted Answer

The union pay advantage refers to when unions negotiate higher wages for their members, which can lead employers to replace workers with machines or outsource jobs to countries with lower labor costs. This can decrease efficiency across society as the use of capital per worker increases, while the use of labor decreases.

Question 19

Which of the following sought to provide an environment conducive to collective bargaining?
A)Occupational Safety and Health Act
B)Fair Labor Standards Act
C)Civil Rights Act
D)Racketeer Influenced and Corrupt Organizations Act
E)National Labor Relations Act

Accepted Answer

The National Labor Relations Act, also known as the Wagner Act, sought to provide an environment conducive to collective bargaining by protecting workers' rights to organize, join unions, and engage in collective bargaining with their employers. The Act established the National Labor Relations Board to oversee and enforce these rights.

Question 20

Which of the following is the largest union and is not affiliated with the American Federation of Labor and Congress of Industrial Organizations (AFL-CIO)?
A)Communications Workers of America
B)American Federation of Government Employees
C)International Association of Fire Fighters
D)National Education Association
E)American Federation of Teachers

Accepted Answer

The National Education Association (NEA) is the largest labor union in the United States and is not affiliated with the AFL-CIO. It represents public school teachers and other support personnel, faculty and staffers at colleges and universities, retired educators, and college students preparing to become teachers.

Quiz 14: Collective Bargaining and Labor Relations

Worker representation on advisory boards is mandated by law in the United States,but not in Europe.

Much of the public-sector union growth has occurred in the service industry and among white-collar employees.

According to John Dunlop,which of the following is required for an industrial relations system to be successful?

When Pop Soda Distribution began discussion with the union,it was determined that it would be better to use ________ than have a strike.

Which of the following is a reason for an industrial relations system to adopt collective bargaining?

In a collective bargaining contract,factors related to hiring and transfer arrangements are typically covered under the ________ provision.

Most national unions are composed of multiple local units and are affiliated with the

Because the United States does not have a strong history of deep,class-based divisions in society,the unionization rate and coverage are low when compared to those in Europe.

In a collective bargaining contract,factors related to profit sharing and stock purchase are typically covered under the ________ provision.

Which of the following is true of local unions?

Amy is a shop steward for her union.She is responsible for ensuring the terms of the collective bargaining contract are enforced and

The duty of fair representation mandated by the National Labor Relations Act (NLRA)requires that all bargaining unit members,whether union members or not,have equal access to and representation by the union in the grievance procedure.

Which of the following is likely to be a part of an industrial union?

In a collective bargaining contract,factors related to shift operations and hazardous work are typically covered under the ________ provision.

Which of the following is a characteristic of an industrial union?

Which of the following is likely to be part of a craft union?

According to the model developed by Katz and Kochan,at which level does the management make basic choices such as whether to work with its unions or to devote its efforts to developing nonunion operations?

The union pay advantage causes employers to use less labor and more capital per worker than they would otherwise,which reduces efficiency across society.

Which of the following sought to provide an environment conducive to collective bargaining?

Which of the following is the largest union and is not affiliated with the American Federation of Labor and Congress of Industrial Organizations (AFL-CIO) ?