In which stage of the Kinlaw process does the supervisor help the employee examine the causes for poor performance?
A)Confronting stage
B)Using reactions to develop information stage
C)Resolution stage
D)Criticizing stage

Question

Quizplus · Accepted Answer

In the Using reactions to develop information stage of the Kinlaw process, the supervisor is helping the employee examine the causes for poor performance by using the employee's reactions to the feedback given. This stage focuses on building understanding and identifying specific issues to work on, rather than criticizing or confronting the employee.

In Which Stage of the Kinlaw Process Does the Supervisor