Service guarantees are ways to reduce customer's perceived risk with the service.

Name: Service guarantees are ways to reduce customer's perceived risk with the service.
Brand: Quizplus
Rating: 4.8 (35 reviews)

Question

Quizplus · Accepted Answer

Service guarantees provide assurances to customers that if the service fails to meet their expectations, there will be some form of remedy, such as a refund or a remedy of the issue. This reduces the perceived risk that customers may have when engaging with a service.

Service Guarantees Are Ways to Reduce Customer's Perceived Risk with the Service