Which of the following circumstances is NOT at the heart of the services demand problem?
A)Services must cope with the ebbs and flows of consumer demand.
B)Services must cope with their capacity to provide consumers with a service.
C)Services must cope with incompatible product offerings.
D)Both A and B are at the heart of the services demand problem
E)A,B,and C are at the heart of the service demand problem.

Question

Quizplus · Accepted Answer

The circumstances at the heart of the services demand problem are related to managing demand and capacity. Option A states that services must cope with the ebbs and flows of consumer demand, which is an example of managing demand. Option B talks about services coping with their capacity to provide consumers with a service, which is an example of managing capacity. Option C, on the other hand, talks about incompatible product offerings which is not directly related to managing demand or capacity. Hence, option C is not at the heart of the services demand problem. Therefore, the correct answer is C.

Which of the Following Circumstances Is NOT at the Heart