The 'best' service framework depends on the individual making the judgement.
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Q13: The servuction framework is visual in nature,making
Q14: A service encounter occurs when a customer
Q15: According to the servuction framework,Customer B is
Q16: According to the servuction framework,other customers present
Q17: The service setting refers only to the
Q19: According to the services theater framework,in many
Q20: A service framework cannot be used for
Q21: COMPLETION QUESTIONS
Service Framework
Participants,Physical evidence,Process of service assembly
Service
Q22: COMPLETION QUESTIONS
Service Framework
Participants,Physical evidence,Process of service assembly
Service
Q23: Since each customer service experience is unique
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