All of the following are required elements for the development of an effective CRM initiative EXCEPT:
A) Segmenting customers
B) Customer value determination
C) Utilization of MRP
D) Personalizing customer communications
Correct Answer:
Verified
Q33: You work for a company that segments
Q34: The element of a CRM program in
Q35: A system which allows sales managers to
Q36: Why do so many CRM programs fail?
A)They
Q37: Companies work very hard to reduce the
Q39: Which of the following is one of
Q40: The element of a CRM program involved
Q41: Which of the following is a U.S.law
Q42: Cloud based CRM services are particularly useful
Q43: Firms can safeguard customer information by doing
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