________ refers to the hierarchy of reporting and communication in an organization.
A) Chain of command
B) Line organization
C) Staff organization
D) Span of control
E) Bureaucracy

Question

Quizplus · Accepted Answer

Chain of command refers to the formal structure of authority, where responsibility flows downward and accountability flows upward. It defines the relationships between different levels of the management hierarchy in terms of authority, responsibility, and communication. The chain of command helps to clarify the reporting relationship of employees and ensures that everyone knows who their boss is and who they report to. It also helps to minimize confusion and conflict by establishing a clear line of communication and authority within the organization.

________ Refers to the Hierarchy of Reporting and Communication in an Organization