Lily,a manager at Pyramid Inc. ,uses a rating tool to evaluate the performance of her subordinates.However,she finds that the scale she used did not yield consistent results and could not determine if a change had taken place in the performance of the employees.Which of the following was lacking in the rating scale?
A) validity
B) acceptability
C) reliability
D) transparency
E) specificity

Question

Quizplus · Accepted Answer

The inconsistent results and inability to determine change in performance indicate a lack of reliability in the rating scale. Validity refers to whether the scale accurately measures the intended factors, acceptability refers to whether the scale is acceptable to the users, transparency refers to whether the scale is clear and understandable, and specificity refers to whether the scale is detailed enough to capture all relevant aspects of performance. While these factors are also important for a rating scale, the issue described in the question specifically points to a lack of reliability.

Lily,a Manager at Pyramid Inc