Serena is concerned about an unacceptable level of job dissatisfaction among a number of work teams in her organization.She has determined that the primary cause of the dissatisfaction is the uncertainty that exists among employees regarding what is expected of them.Based on this limited information,the most appropriate intervention would be
A) factor comparison.
B) role analysis technique.
C) job rotation.
D) role carve-out.
E) progressive discipline.

Question

Quizplus · Accepted Answer

The role analysis technique would be the most appropriate intervention to address the uncertainty regarding job expectations. This technique involves clearly defining the roles and responsibilities of each employee within a work team, which can help to alleviate confusion and increase job satisfaction.

Serena Is Concerned About an Unacceptable Level of Job Dissatisfaction