Jupiter Systems,an information technology company,determines that most problems handled by employees at its help desk can be resolved within 20 minutes.The company sets 20 minutes as the standard time for resolving a customer problem.If an employee solves a customer's problem in less than 20 minutes,the employee still earns 20 minutes' worth of wages.Which of the following payment methods does this scenario illustrate?
A) piecework plan
B) differential plan
C) standard hour plan
D) merit pay
E) performance bonus

Question

Quizplus · Accepted Answer

This scenario illustrates the standard hour plan, where a standard time is set for completing a task and employees earn their regular wages even if the task is completed in less time.

Jupiter Systems,an Information Technology Company,determines That Most Problems Handled by Employees