You are trying to improve this situation with the help of Herzberg's two factor theory. You decide that your first job should be to improve the hygiene factors. Which of the following would you consider as a hygiene factor?
A) working conditions
B) training related to new skills
C) recognition
D) employee empowerment
E) promotion

Question

Quizplus · Accepted Answer

Herzberg's two factor theory suggests that hygiene factors are important to maintain employee satisfaction and motivation, but they do not necessarily lead to increased job satisfaction. One of the key hygiene factors is working conditions, which includes issues such as physical comfort, cleanliness, and safety. This factor is important to ensure that employees are able to work comfortably and safely, but it does not necessarily lead to higher levels of job satisfaction. Therefore, improving working conditions could be a good first step in addressing this situation. Options B, C, D, and E are all related to the motivational factors, which are the second set of factors in Herzberg's theory. These factors include job satisfaction, achievement, recognition, and opportunities for growth and development. While important, they are not the first priority in addressing this situation.

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