E-mails are usually the best way to communicate with someone when you want to avoid face-to-face contact.
Correct Answer:
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Q5: If a message is an extremely important
Q6: Successful business communicators know that e-mail is
Q7: Making a phone call is the preferred
Q8: Using all capital letters when writing an
Q9: When writing a memo or an e-mail
Q11: Never send a long document as an
Q12: Which of the following is the most
Q13: E-mails can be used for various types
Q14: You need to send a customer a
Q15: Every message you send displays your writing
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