Using all capital letters when writing an e-mail is the best way to emphasize your main point.
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Q3: Headings and bulleted lists help improve the
Q4: The major difference between text messaging and
Q5: If a message is an extremely important
Q6: Successful business communicators know that e-mail is
Q7: Making a phone call is the preferred
Q9: When writing a memo or an e-mail
Q10: E-mails are usually the best way to
Q11: Never send a long document as an
Q12: Which of the following is the most
Q13: E-mails can be used for various types
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