Which sentence is the most effective apology when writing a negative message?
A) We are genuinely sorry that you found one of our customer service representatives to be unhelpful.
B) We regret that you are unsatisfied with our service.
C) We apologize if you are unsatisfied with one of our customer service representatives.
D) We are sorry for your unpleasant experience.
Correct Answer:
Verified
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Q36: Which sentence most effectively implies a refusal?
A)Although
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