When making a claim or requesting an adjustment,your close should
A)clearly state how angry and disappointed you are.
B)explain the specific details of the problem.
C)request the specific action required to resolve the problem.
D)explain that you are planning to seek legal counsel.
E)suggest that you will probably take your business elsewhere.

Question

Quizplus · Accepted Answer

The close should clearly request the specific action required to resolve the problem. This will make it easier for the person reviewing the claim to take the necessary steps towards resolving the issue. Options A, D, and E should be avoided as they can come across as aggressive and confrontational, which may not result in a positive outcome. Option B should be included in the body of the claim but does not necessarily need to be explicitly included in the close.

When Making a Claim or Requesting an Adjustment,your Close Should