When making claims or requesting adjustments,you should begin by
A)complimenting the company for past service.
B)providing a detailed description of the faulty merchandise.
C)providing a straightforward explanation of what the problem is.
D)threatening legal action if you do not receive a favorable adjustment.
E)saying how disappointed you are in the company.

Question

Quizplus · Accepted Answer

Providing a straightforward explanation of what the problem is allows the company to assess the situation and determine the appropriate course of action. Being clear and concise will also expedite the process of resolving the issue. It is not necessary to compliment the company or express disappointment, and threatening legal action is not an appropriate or effective approach.

When Making Claims or Requesting Adjustments,you Should Begin by