When writing a persuasive letter for claims or adjustments,you should
A)assume the other person has no interest in helping you.
B)use a confident and positive tone.
C)mention as many additional complaints as possible about the company.
D)say you have already contacted an attorney (even if you really haven't).
E)repeatedly say how disappointed you are in the company.

Question

Quizplus · Accepted Answer

Using a confident and positive tone is the best choice when writing a persuasive letter for claims or adjustments. Assuming the other person has no interest in helping you, mentioning additional complaints, saying you have contacted an attorney or repeatedly expressing disappointment in the company can come across as aggressive and may not result in a positive outcome.

When Writing a Persuasive Letter for Claims or Adjustments,you Should