Question 1

Glass ceilings are problematic because:*

Accepted Answer

Glass ceilings are problematic because they restrict the advancement of women and minorities to top executive positions, which are predominantly held by older white males, leaving little opportunity for others to advance. This lack of diversity in leadership can also potentially limit innovation and hinder progress towards a more equitable society.

Question 2

The three steps in Roosevelt Thomas' continuum of leadership approaches to diversity are affirmative action, managing diversity, and __________.*

Accepted Answer

The third step in Roosevelt Thomas' continuum of leadership approaches to diversity is "valuing diversity." This refers to a proactive approach to creating an inclusive culture where differences are not only accepted but celebrated. It goes beyond simply managing diversity and includes incorporating diversity into the organization's values, mission, and goals.

Question 3

How open an organization is to hiring anyone who can perform a specific job is called __________.

Accepted Answer

Inclusivity refers to an organization's willingness and ability to hire any candidate who can perform a specific job, regardless of their race, gender, age, religion, or other personal characteristics. This is an important aspect of diversity and creating an equal opportunity workplace. Exclusivity and discrimination, on the other hand, are the opposite of inclusivity and create barriers to entry for certain groups of people.

Question 4

The problem with subcultures in organizations is that:

Accepted Answer

The answer of The problem with subcultures in organizations is...

Question 5

Sara, the director of human resources at Worldwide Products Inc., is continually in the process of training managers on anti-discriminatory practices and establishing an inclusive diverse environment at the company. Sara is practicing __________.

Accepted Answer

Sara is practicing management diversity by training managers on anti-discriminatory practices and establishing an inclusive diverse environment at the company. This involves recognizing and respecting different backgrounds, experiences, and perspectives to enhance the company's innovation and creativity while also reducing discrimination and bias.

Question 6

Which of the following is a characteristic of a multicultural organization?

Accepted Answer

All of the options mentioned - pluralism, structural integration, and informal network integration - are essential characteristics of a multicultural organization. A multicultural organization respects diversity, values different cultures, and integrates them into its structure and operations. It fosters a climate of inclusiveness and empowers everyone to contribute their unique perspectives and experiences towards achieving common goals. Hence, the correct answer is D - All of the above are characteristics of a multicultural organization.

Question 7

Leadership in an organization commits the organization to hiring and advancing minorities and women. This is called __________.

Accepted Answer

Affirmative action is a policy that addresses the historical discrimination against minorities and women in the workplace. It involves proactive efforts by employers to make sure that diversity is well represented in recruitment, training, and promotion of employees. This policy can help increase diversity and promote equal opportunities for all members of society.

Question 8

The __________ is a hidden barrier that restricts the advancement of women and minorities into senior level management positions.

Accepted Answer

The term "glass ceiling" is commonly used to describe the invisible but real barrier that many women and minorities face in their careers, which prevents them from reaching senior level positions despite their qualifications and capabilities. It refers to the hidden biases and systemic obstacles that limit their advancement and opportunities for leadership and career growth. The other options are not accurate descriptions of this phenomenon.

Question 9

__________ occurs when minorities adopt the characteristics of the majority culture in order to succeed.

Accepted Answer

Biculturalism refers to the process in which individuals from a minority culture adopt some features of the majority culture while still maintaining their original cultural identity. This is often done for the purpose of social and economic success in a dominant culture.

Question 10

Lasana, a black male, is a first-line manager at International Parts Inc. Lasana loves soul food but never brings it to work. Instead, his lunch usually consists of chicken or ham sandwiches because he believes it will be better for his career. Lasana is practicing __________.*

Accepted Answer

Lasana is practicing biculturalism, which is the ability to navigate and operate between two different cultures or identity groups. In this case, Lasana is adjusting his behavior in the workplace to align with the cultural norms and expectations of the company, rather than solely adhering to his personal cultural practices.

Question 11

An organization that is mature about diversity should be able to answer a confident "yes" to which of the following questions?

Accepted Answer

A mature organization that is serious about diversity should be able to answer "yes" to all three questions. Understanding diversity concepts is necessary to implement effective diversity practices, accepting responsibility for improving performance is essential for accountability, and being willing to continuously learn and improve is critical to making progress and staying current with diversity issues. Therefore, D is the correct answer.

Question 12

John is a marketing manager who thinks that those finance people just don't understand the business like marketing people do. John is likely to be a part of a(n) __________ subculture.*

Accepted Answer

The statement refers to a difference in understanding between marketing and finance professionals, suggesting that John belongs to a specific occupation (marketing). Therefore, he is likely to be a part of an occupational subculture.

Question 13

__________ is the belief that one's membership group is superior to others.*

Accepted Answer

Ethnocentrism is defined as the belief that one's own culture or membership group is superior to others.

Question 14

The three types of subcultures are occupational, ethnic, and __________.*

Accepted Answer

The three types of subcultures are occupational, ethnic, and gender. Historical and national subcultures are not recognized as distinct types of subcultures. International subcultures may overlap with ethnic or occupational subcultures but are not considered a separate type.

Question 15

Organizational __________ are groupings of people based on shared demographic and job identities.

Accepted Answer

Subcultures are groupings of people within an organization based on shared demographic and job identities. Departments and divisions are based on functional or strategic areas within an organization, while groups can refer to any collection of people within the organization.

Question 16

Building an inclusive work environment that allows everyone to reach his or her potential is called __________.

Accepted Answer

Managing diversity involves creating an inclusive work environment where employees from diverse backgrounds can work together effectively, and where everyone has equal opportunities to succeed and reach their potential. Employee development, open management, and management training are all important aspects of managing diversity, but they are not the same thing as creating an inclusive work environment that promotes diversity and inclusion.

Question 17

Bill is at a business dinner meeting in India. When his Indian associates all light up a cigarette after the meal, Bill lectures them on the evils of smoking and walks out of the restaurant. Bill is guilty of __________.

Accepted Answer

Bill's behavior can be viewed as ethnocentric because he is imposing his cultural norms and values about smoking onto his Indian associates without considering their cultural beliefs and practices. He is assuming that his way (not smoking) is the correct and morally superior way, which is a hallmark of ethnocentrism.

Question 18

The problem of high employee turnover among minorities and women has been called __________.

Accepted Answer

The term "the revolving door syndrome" is used to describe the problem of high employee turnover among minorities and women, indicating a situation where these groups enter organizations but leave soon after for various reasons, creating a cycle of hiring and departure.

Question 19

A company that is based on pluralism and operates with inclusivity and respect for diversity is called a __________ organization.

Accepted Answer

A multicultural organization values and promotes diversity, acknowledges cultural differences, and creates an environment where everyone feels included and respected. Multinational refers to a company that operates in multiple countries, while business and free enterprise are broad terms that do not necessarily imply a commitment to cultural diversity and inclusion.

Question 20

__________ is a word used to describe differences in people's race, religion, age, and other factors.

Accepted Answer

Diversity refers to the variety of differences among people, including differences in race, religion, age, and other factors. Dichotomy refers to a division or contrast between two things, Detail refers to a specific aspect of something, and Departmental refers to a specific area or division within an organization.

Quiz 16: Diversity and Global Cultures: There Are New Faces in the Neighborhood