________ are formal agreements regarding the division of work between a company and its vendors.
A)Service level agreements
B)Vendor contracts
C)RFPs
D)Systematic service plan

Question

Quizplus · Accepted Answer

Service level agreements are formal agreements that specify the level of service a company will receive from its vendors. These agreements typically include details regarding the scope of work, expected response times, performance metrics, and other important information to ensure that both parties are clear on expectations and responsibilities. Vendor contracts may also be used in these arrangements, but service level agreements are the specific document that outlines the division of work and expectations. RFPs (Request for Proposal) are used in the procurement process to solicit bids from vendors. A systematic service plan is a term that is not commonly used in this context.

________ Are Formal Agreements Regarding the Division of Work Between