Question 1

The arbitrator must be acceptable to:

Accepted Answer

The arbitrator must be acceptable to both the management and the union in order to ensure a fair and impartial arbitration process.

Question 2

According to U.S.laws,candidates must provide information about their marital status.

Accepted Answer

There is no federal law that requires candidates to provide information about their marital status. However, some states may have their own disclosure requirements for candidates.

Question 3

Even with a large number of job candidates competing for a small number of openings,companies sometimes have trouble finding the right person for each job.

Accepted Answer

This statement is true. Despite a competitive job market, companies may still struggle to find the candidate with the specific skills and qualities required for a particular job.

Question 4

Internet recruiting is a quick but expensive way to reach a large pool of job seekers.

Accepted Answer

Internet recruiting is generally considered a cost-effective method to reach a large pool of job seekers quickly, as it often involves lower costs compared to traditional recruiting methods like print advertising.

Question 5

Yasir is working on a labor dispute.He meets with both sides,listens to their proposals,and makes a decision on a new contract which is legally binding.Yasir is acting as a(n)_____.

Accepted Answer

Based on the description, Yasir is making a legally binding decision, which is the role of an arbitrator. A mediator helps parties in a dispute come to a mutually acceptable solution, but does not make a final decision. A counselor provides guidance and support to individuals, and a social worker assists individuals and communities in accessing resources and services.

Question 6

The employees of a bakery chain marched down the streets chanting slogans to protest the management's refusal to raise their wages.This is an example of _____.

Accepted Answer

Picketing involves individuals, often employees, demonstrating or marching, usually outside a place of business, to protest a decision or to bring attention to a cause, such as demanding higher wages. In this scenario, the employees are marching down the streets to protest against the management's refusal to raise their wages, which aligns with the definition of picketing.

Question 7

Which of the following was enacted to promote honesty and democracy in running unions' internal affairs?

Accepted Answer

The Landrum-Griffin Act of 1959, also known as the Labor-Management Reporting and Disclosure Act, was enacted to promote transparency, honesty, and democracy in running unions' internal affairs. It requires unions to file annual financial reports with the Department of Labor and allows union members to vote in secret ballot elections for union officials. It also establishes safeguards to protect union members' rights and prevent corruption within unions.

Question 8

A complaint that management is violating a provision of a union contract often results in _____.

Accepted Answer

When an employee or the union believes that management is violating a provision of the union contract, the first step is usually to file a complaint, known as a grievance. This triggers a formal process of resolution, which may involve mediation, arbitration, or other forms of dispute resolution. A work slowdown or strike may be considered if the grievance process fails to resolve the issue, but these are not typically the first course of action.

Question 9

Human resource plans must be based on an organization's overall competitive strategies.

Accepted Answer

Human resource plans must align with an organization's overall competitive strategies to ensure that the workforce is ready to achieve the company's goals and objectives. Failing to do so could result in a misalignment between the workforce and overall business strategy, leading to suboptimal performance and potential failure.

Question 10

Human resource departments are responsible for forecasting sales and personnel requirements,as well as recruiting new employees.

Accepted Answer

Human resource departments are not responsible for forecasting sales and personnel requirements.

Question 11

Union workers at an auto parts plant go out on strike.In response,the management closes the plant.This tactic is known as a _____.

Accepted Answer

A lockout is when management shuts down the workplace in response to a labor dispute or strike. It is a tactic used to put pressure on the workers to accept management's demands. A cooling-off period is when both parties agree to temporarily stop the dispute and negotiate. A secondary boycott is when a third party joins in the boycott against a company. A strikebreaker is someone who is hired to replace striking workers during a labor dispute. Since the question mentions that "management closes the plant," the answer is A) lockout.

Question 12

Human resource managers play less of a role in creating a work environment that generates employee satisfaction than the employees themselves.

Accepted Answer

Human resource managers play a significant role in creating a work environment that generates employee satisfaction by implementing policies, programs, and initiatives that support employee well-being, engagement, and career growth. However, employees themselves also play a crucial role in shaping the work environment by contributing to the company culture, promoting teamwork and collaboration, and providing feedback to their managers. Both HR managers and employees need to work collaboratively to create a positive work environment that fosters job satisfaction, productivity, and organizational success.

Question 13

The Civil Rights Act of 1991 expanded the alternatives available to victims of employment discrimination to include damages for emotional distress.

Accepted Answer

The Civil Rights Act of 1991 did indeed expand the remedies available for victims of employment discrimination to include damages for emotional distress. It also provided for a right to trial by jury on discrimination claims, and made it easier for plaintiffs to recover attorney's fees and punitive damages.

Question 14

Which of the following is a tactic used by managements to deal with organized labor when negotiations break down?

Accepted Answer

A lockout is a tactic used by managements to deal with organized labor when negotiations break down. It involves the employer denying employees access to the workplace until an agreement is reached or a specified period of time has passed. Strikes are initiated by the employees, downsizing is a cost-cutting measure, and outsourcing involves shifting work to another company or country.

Question 15

When would picketing not be protected under the U.S.Constitution as freedom of speech?

Accepted Answer

Picketing that involves violence is not protected under the U.S. Constitution as freedom of speech as it violates the principle of peaceful protest.

Question 16

Most companies are still hesitant to use social media sites as a way to network with job seekers.

Accepted Answer

Many companies actively use social media sites to network with job seekers, recognizing these platforms as valuable tools for recruitment and employer branding.

Question 17

To avoid bad hiring decisions,some companies require job candidates to perform tasks related to the job they're seeking as part of the job application process.

Accepted Answer

This is a common practice known as a "job simulation" or "work sample test" and can provide valuable information about a candidate's skills and abilities in a real-world setting. It can help companies make more informed hiring decisions and avoid costly mistakes.

Question 18

The Wonderlic Basic Skills Test is a cognitive ability test that measures a person's abilities in understanding words,numbers,and logic and is considered an effective way to predict job performance.

Accepted Answer

The statement is true. The Wonderlic Basic Skills Test is widely used in pre-employment screening to predict job performance. It measures a person's ability in areas such as vocabulary, math, and problem-solving, which are important for many jobs.

Question 19

A _____ is an organized attempt to keep the public from purchasing the goods or services of a company.

Accepted Answer

A boycott is an organized effort to refuse to purchase goods or services from a company in order to promote change or protest against the company's practices. Strikes, walkouts, and lockouts are all related to labor disputes and involve employees' or employers' refusal to work or allow workers to work.

Question 20

The _____ is one of the most effective tools of the labor union.

Accepted Answer

Strikes are one of the most effective tools of labor unions as they involve workers refusing to work until their demands are met by management. This puts pressure on employers to negotiate and come to a favorable agreement with the union. Boycotts, picket lines, and slowdowns are other tactics used by unions, but strikes are considered the most powerful.

Quiz 8: Human Resource Management: From Recruitment to Labor Relations