Question 1

James is putting together a presentation for senior management analyzing a potential new market.He is using his computer to create charts and graphs that he will then show as slides.Which of the following software programs is James most likely using?
A)Microsoft Word
B)Microsoft Excel
C)Microsoft Windows
D)Microsoft PowerPoint

Accepted Answer

Microsoft PowerPoint is a presentation software program that allows users to create slides containing text, images, and multimedia elements such as charts and graphs. This is the most appropriate software program for James to use in creating his presentation for senior management. Microsoft Word is primarily used for word processing, while Microsoft Excel is a spreadsheet program that can be used to organize and analyze data. Microsoft Windows is an operating system that provides the interface between the user and the computer.

Question 2

Which of the following is an application program?
A)Unix
B)Java
C)Microsoft Windows
D)Microsoft Excel

Accepted Answer

Microsoft Excel is an application program used for creating spreadsheets, while Unix, Java, and Microsoft Windows are operating systems or programming languages.

Question 3

Jose purchases a new game for his computer.He loads the program onto the computer's hard drive.Jose has purchased a(n)________.
A)output device
B)processing device
C)application software
D)operating system

Accepted Answer

Jose has purchased application software, which is a program that performs a specific function or task on a computer. It is loaded onto the computer's hard drive for use. Output devices are used to display or print information, processing devices perform computations or actions on data, and operating systems manage the computer's resources and provide a platform for running software applications.

Question 4

Which of the following is a storage device?
A)Thumb drive
B)Modem
C)CRT monitor
D)Scanner

Accepted Answer

A thumb drive is a type of portable storage device that allows users to store and transfer data between devices.

Question 5

The largest type of computer system with the most extensive storage capacity and the fastest processing speeds is a ________.
A)hand held device
B)personal computer
C)mainframe computer
D)midrange system

Accepted Answer

Mainframe computers are large-scale computer systems designed for handling intensive computing tasks and large amounts of data. They offer massive storage capacity and very fast processing speeds, making them suitable for use by large organizations such as government agencies, banks, and large corporations. Handheld devices, personal computers, and midrange systems are not as powerful or expansive as mainframe computers.

Question 6

Rebecca is on a business trip.From her hotel,she uses her computer to access her company's network,checking her e-mail and calendar.Rebecca's company has a(n)________.
A)internet
B)botnet
C)intranet
D)extranet

Accepted Answer

An intranet is a private network accessible only to an organization's employees, often used for internal communication and sharing of resources. It is likely that Rebecca's company has an intranet to allow employees to access company resources while on business trips or working remotely. The other options (internet, botnet, extranet) would not be appropriate for a private network used by a company's employees.

Question 7

All of the following devices are computer hardware EXCEPT a ________.
A)monitor
B)printer driver
C)fax machine
D)mouse

Accepted Answer

The other options are all examples of computer hardware, while a printer driver is a software component that allows the computer to communicate with the printer hardware.

Answer: C 
 A fax machine is a separate piece of hardware that can connect to a computer for sending and receiving faxes, but it is not considered computer hardware itself.

Question 8

Many consumers are now treating _____ as replacements for personal computers.
A)smart phones
B)tablets
C)chromebooks
D)netbooks

Accepted Answer

The answer of Many consumers are now treating _____ as...

Question 9

A program that performs specific tasks that the user wants to carry out is called ________.
A)financial software
B)the operating system
C)a management information system
D)application software

Accepted Answer

Application software is designed to perform specific tasks that a user wants to carry out, such as word processing, photo editing, or accounting. Financial software, management information systems, and the operating system are all types of software, but they do not necessarily perform specific tasks for the user.

Question 10

On Zaxen.com,homebuyers enter information about their preferred home location,price,and features.Using an ________,the website automatically displays real estate properties that match the homebuyer's criteria.
A)executive information system
B)encryption
C)application service provider
D)expert system

Accepted Answer

An expert system is a computer program that uses artificial intelligence to simulate the problem-solving capabilities of a human expert. In this scenario, the website uses an expert system to analyze the homebuyer's criteria and automatically displays real estate properties that match their preferences.

Question 11

Which of the following is a reason for the increasing popularity of notebook computers?
A)More computing capacity than midrange systems
B)Limited displays
C)Faster processing speeds
D)Higher prices

Accepted Answer

Faster processing speeds are one of the reasons why notebook computers have become more popular. They can now offer comparable performance to desktop computers while still being portable. A) is incorrect because midrange systems can also have high computing capacity. B) is incorrect because notebooks now offer a range of display options, including high-resolution screens. D) is incorrect because prices for notebooks have actually decreased over time, making them more accessible to a wider range of consumers.

Question 12

Amelia is sitting at her computer,analyzing the financial impact of an increase in her company's sales growth rate.Amelia is probably using a ________ program.
A)spreadsheet
B)presentation
C)word processor
D)desktop publishing

Accepted Answer

Analyzing financial data requires the use of a tool that can perform calculations and create tables to present the information. A spreadsheet program such as Microsoft Excel would be the best choice for this type of work.

Question 13

An expert system would most likely be used to ________.
A)retrieve sales data
B)determine the status of a customer's order
C)determine the optimal layout of a plant
D)access relevant data from the company's database

Accepted Answer

An expert system is a computer program that uses artificial intelligence to mimic the problem-solving ability of a human expert. Therefore, it is best suited for tasks that require a high degree of specialized knowledge and decision-making. Determining the optimal layout of a plant would require specialized expertise and decision-making, making it the best choice for an expert system. Retrieving sales data and accessing relevant data from a company's database are more routine tasks that can be handled by other types of software. Although determining the status of a customer's order could benefit from decision-making software, it is not necessarily a specialized task requiring an expert system.

Question 14

All Walmart stores have satellite dishes that link stores together with the company's headquarters.Walmart is using a(n)________.
A)wide area network
B)enterprise resource system
C)expert system
D)local area network

Accepted Answer

Walmart's use of satellite dishes to link stores together with headquarters indicates the presence of a wide area network (WAN), which is a network that connects devices across large distances, such as across cities, states, or even countries. This is different from a local area network (LAN), which typically only covers a single building or campus. While Walmart may also use an enterprise resource system (B) or expert system (C) in their operations, the satellite dishes point specifically to the use of a WAN.

Question 15

The software which controls the basic workings of the computer system is called a(n)_____.
A)expert
B)executive information system
C)database
D)operating system

Accepted Answer

The operating system is the software that controls the basic functioning of the computer system. It manages hardware resources, provides basic services for software programs, and allows users to interact with the computer. Options A, B, and C are not relevant to the question.

Question 16

Brian works in the mortgage loan department of a bank.He enters information on credit applications into the bank's computer system.The system has a program that evaluates the loan application and gives it a score.Brian is using a(n)________.
A)expert system
B)enterprise resource planning system
C)decision support system
D)information interface

Accepted Answer

The system that evaluates the loan application and gives it a score is an expert system which uses a knowledge base and a set of rules to provide advice, recommendations, and actions based on specific problem-solving scenarios.

Question 17

________ tie geographical regions together using long-distance telephone lines or satellite transmissions.
A)Local area networks
B)Executive information systems
C)Database systems
D)Wide area networks

Accepted Answer

Wide area networks (WANs) are designed to connect geographical regions together using long-distance telephone lines or satellite transmissions. Local area networks (LANs) are designed to connect devices within a smaller, more localized area. Executive information systems and database systems are not used for network connectivity.

Question 18

Bill is sitting at his computer preparing a new sales brochure.The brochure combines high-quality type,graphics,and photographs.What type of software is Bill likely using to create the brochure?
A)Word processing program
B)Desktop publishing program
C)Presentation graphics program
D)Spreadsheet program

Accepted Answer

A desktop publishing program is specifically designed for creating layouts that combine text and graphics, ideal for creating sales brochures. Word processing programs are primarily used for creating documents with mostly text, presentation graphics programs for creating slideshows, and the spreadsheet program is used for organizing and manipulating numerical data.

Question 19

Electronic spreadsheets ________.
A)are special software used to create graphics
B)can replace managerial judgment in decision making
C)are used for numerical and statistical data
D)are very difficult to use

Accepted Answer

Electronic spreadsheets are primarily used for organizing and analyzing numerical and statistical data. They are not meant to replace managerial judgment in decision making and can be user-friendly with some basic knowledge of how to use them. They are not designed for creating graphics exclusively.

Question 20

Margaret would like her company to fund a worthwhile project and has accumulated valuable charts and graphs on market shares,territories,and projected sales.In order to achieve maximum impact,Margaret should communicate her information to the company's senior executives using a ________.
A)staging software
B)desktop publishing
C)presentation software
D)production software

Accepted Answer

Presentation software, such as Microsoft PowerPoint or Apple Keynote, is specifically designed for creating and delivering visual presentations with charts, graphs, and other types of data. It allows Margaret to create a cohesive and compelling story to convey her information to the senior executives in a clear and visually appealing manner. Staging and production software are not relevant to this scenario. Desktop publishing may be useful in creating printed materials, but may not be the best choice for a live presentation.

Quiz 14: Using Technology to Manage Information

James is putting together a presentation for senior management analyzing a potential new market.He is using his computer to create charts and graphs that he will then show as slides.Which of the following software programs is James most likely using?

Which of the following is an application program?

Jose purchases a new game for his computer.He loads the program onto the computer's hard drive.Jose has purchased a(n) ________.

Which of the following is a storage device?

The largest type of computer system with the most extensive storage capacity and the fastest processing speeds is a ________.

Rebecca is on a business trip.From her hotel,she uses her computer to access her company's network,checking her e-mail and calendar.Rebecca's company has a(n) ________.

All of the following devices are computer hardware EXCEPT a ________.

Many consumers are now treating _____ as replacements for personal computers.

A program that performs specific tasks that the user wants to carry out is called ________.

On Zaxen.com,homebuyers enter information about their preferred home location,price,and features.Using an ________,the website automatically displays real estate properties that match the homebuyer's criteria.

Which of the following is a reason for the increasing popularity of notebook computers?

Amelia is sitting at her computer,analyzing the financial impact of an increase in her company's sales growth rate.Amelia is probably using a ________ program.

An expert system would most likely be used to ________.

All Walmart stores have satellite dishes that link stores together with the company's headquarters.Walmart is using a(n) ________.

The software which controls the basic workings of the computer system is called a(n) _____.

Brian works in the mortgage loan department of a bank.He enters information on credit applications into the bank's computer system.The system has a program that evaluates the loan application and gives it a score.Brian is using a(n) ________.

________ tie geographical regions together using long-distance telephone lines or satellite transmissions.

Bill is sitting at his computer preparing a new sales brochure.The brochure combines high-quality type,graphics,and photographs.What type of software is Bill likely using to create the brochure?

Electronic spreadsheets ________.

Margaret would like her company to fund a worthwhile project and has accumulated valuable charts and graphs on market shares,territories,and projected sales.In order to achieve maximum impact,Margaret should communicate her information to the company's senior executives using a ________.