The costs of finding, evaluating, and adopting another solution are known as _____.
A) incurred costs
B) switching costs
C) effort costs
D) balancing costs
E) committed costs

Name: The costs of finding, evaluating, and adopting another solution are known as _____. A) incurred costs B) switching costs C) effort costs D) balancing costs E) committed costs
Brand: Quizplus
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Question

Quizplus · Accepted Answer

Some dissatisfied customers may become or remain repeat purchasers if they perceive switching costs to be too high.

The Costs of Finding, Evaluating, and Adopting Another Solution Are