As a management executive left the meeting between his team and the company's union representatives and headed straight for the CEO's office, he reviewed where things seemed to break down. Union reps came to the table with three different offers to resolve the insurance and vacation benefits problems laborers were experiencing. Management offered its own resolutions-two different ones, to be exact. The problem was that a bargaining zone did not emerge. Neither side was willing to consider each other's alternatives. As he reached the CEO's door, he was ready to concede that the negotiations were probably headed to ________________.
A) collective bargaining
B) arbitration
C) a vote
D) mediation

Question

Quizplus · Accepted Answer

Mediation is a form of alternative dispute resolution in which a neutral third party helps the disputing parties reach an agreement. In this case, the management executive is considering mediation as a way to resolve the impasse in negotiations with the union representatives.

As a Management Executive Left the Meeting Between His Team