Which of the following is a complaint officer with access to top management who hears employee complaints,investigates,and recommends appropriate action?
A) line manager
B) HR manager
C) ombudsperson
D) union steward

Question

Quizplus · Accepted Answer

C)An ombudsperson is a complaint officer who has access to top management and who hears employee complaints,investigates,and recommends appropriate action.Employers use ombudspersons in their organizations to help defuse problems before they become lawsuits or scandals.

Which of the Following Is a Complaint Officer with Access