Which of the following focuses on using centralized call centers and outsourcing arrangements with vendors as a way to provide specialized support for certain HR activities?
A) HR consulting firms
B) embedded HR units
C) corporate HR groups
D) HR centers of expertise
E) transactional HR groups

Question

Quizplus · Accepted Answer

Transactional HR groups focus on using centralized call centers and outsourcing arrangements to handle routine HR tasks and provide specialized support efficiently.

Which of the Following Focuses on Using Centralized Call Centers