Which types of quality costs are incurred to eliminate quality problems before they occur?
A) Appraisal (detection) costs
B) Prevention costs
C) External failure costs
D) Internal failure costs

Question

Quizplus · Accepted Answer

Prevention costs are incurred to prevent quality problems before they occur. These costs include activities such as training employees, implementing quality management systems, and performing preventive maintenance on equipment. Appraisal (detection) costs, on the other hand, are incurred to detect quality problems after they occur. External failure costs and internal failure costs are incurred due to quality problems that have already occurred.

Which Types of Quality Costs Are Incurred to Eliminate Quality