A key component of understanding the receiver is to
A) engage in one-way communication.
B) recognize his or her emotional state.
C) offer him an incentive for listening.
D) summarize your key points.

Question

Quizplus · Accepted Answer

Recognizing the emotional state of the receiver is important because it allows you to tailor your message to their needs and interests, and it can also help you anticipate their reaction to your message. Understanding their emotions can also help you to choose the right words and tone to use when communicating with them.

A Key Component of Understanding the Receiver Is to