ustomers want assurances that their orders are on schedule, especially as the shipping date nears. This element of customer service is the timeliness and detail of the information a supplier provides a customer.
Correct Answer:
Verified
Q18: The shorter the _ cycle, the quicker
Q19: s an element of customer service, on-time
Q20: It is not necessary that all resource
Q21: When it comes to customer satisfaction customers
Q22: _ is the extent to which a
Q24: _ products must both:onform closely to specifications.Satisfy
Q25: If poor quality is produced, goes undetected,
Q26: The design of a product must "be
Q27: We hear so much about quality that
Q28: Quality is a (n) _ decision.
A) supply
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