According to the job characteristics model, a worker's knowledge of the actual results of work activities is determined by:
A) task significance.
B) feedback.
C) autonomy.
D) skill variety.

Question

Quizplus · Accepted Answer

Feedback is the extent to which the job provides the worker with clear information about the effectiveness of their performance. Therefore, the knowledge of the actual results of work activities is determined by feedback.

According to the Job Characteristics Model, a Worker's Knowledge of the Actual